Delivery and Returns

Delivery

For UK deliveries all items are shipped via Royal Mail with estimated delivery of 2-10 days.

FREE UK standard shipping for order over £25.

Returns for Website Purchase Only 

(Instore purchases follow a separate Returns Policy)

Pitter Patter Kids Ltd

61B, High Street 

Uppermill 

Saddleworth 

Greater Manchester

OL3 6AP

Following receipt of your items you have 14 days to return an item for a full refund or exchange, so long as the item is in perfect condition and returned in the shoe box it arrived in.

Worn or washed items or item returned in a damaged shoe box or not the shoe box it arrived in will not be refunded or exchanged under any circumstances.

Please email rachel@pitterpatterkids.co.uk prior to returning any item detailing your order number and item(s) to be returned or exchanged along with details of any items requested as replacements.

Customers are responsible for covering postage charges when returning items.

Please obtain a proof of postage receipt from the post office when returning items as we are not responsible for items that fail to arrive to us.

If you have any queries regarding delivery or returns then please contact us by emailing rachel@pitterpatterkids.co.uk.